The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY) card is an essential document for cashless healthcare coverage. Once your Ayushman card is generated, it is dispatched to your registered address via India Post Speed Post, making it both secure and traceable. Many beneficiaries, however, are unsure how to track the delivery or what to do if there are delays.
This article explains step-by-step methods to track Ayushman Card delivery, required details, common delivery issues, and tips to ensure you receive your card without any hassle.
How Ayushman Cards Are Dispatched
After the government approves a beneficiary under PM-JAY:
- The card is printed at the central facility
- A Speed Post tracking number is generated
- The card is dispatched to the address provided during registration
- Delivery usually takes 7–15 working days, depending on location
Having a tracking number is essential for monitoring the delivery.
What Is a Speed Post Tracking Number?
A Speed Post tracking number is a unique alphanumeric code, usually 13 characters long, starting with letters like “EA,” “EM,” or “EN” and ending with “IN.” This code allows beneficiaries to check the delivery status in real-time.
You can obtain the tracking number from:
- SMS or email notification from the PM-JAY portal
- Registration or enrolment acknowledgement slip
- Local Ayushman help desk
Method 1: Track Ayushman Card via India Post Speed Post Website
This is the most reliable method for real-time tracking.
Steps:
- Visit the official India Post website
- Click on Track Consignment
- Enter your 13-digit Speed Post tracking number
- Click Track to view delivery updates
Status messages include “Dispatched,” “In Transit,” “Out for Delivery,” and “Delivered.”
Method 2: Track Using PM-JAY Portal
If you do not have a tracking number, the PM-JAY portal allows tracking with enrolment details:
- Visit the official PM-JAY beneficiary portal
- Enter your registered mobile number or beneficiary ID
- Verify with OTP
- Check delivery or card dispatch status
This method is helpful for confirming whether your card has been sent.
Method 3: Track Ayushman Card via SMS
For beneficiaries with limited internet access, SMS tracking is convenient.
Steps:
- Send an SMS with your tracking number to the designated India Post tracking number
- Receive real-time status of the card delivery
This method ensures you stay updated even without a smartphone or computer.
Method 4: Track Through Local Post Office or Ayushman Help Desk
If online tracking fails:
- Visit your nearest post office with valid ID and registration details
- Ask the post office to check the delivery status
- Alternatively, visit the nearest Ayushman help desk at empanelled hospitals or government offices
Officials can verify the card status and inform you of next steps.
Overview Table: Ayushman Card Speed Post Tracking Methods
| Method | Details Needed | Mode | Accuracy | Best For |
|---|---|---|---|---|
| India Post Website | Speed Post number | Online | High | Real-time tracking |
| PM-JAY Portal | Beneficiary ID / Mobile | Online | High | No tracking number |
| SMS Service | Speed Post number | SMS | Medium | Limited internet access |
| Local Post Office | ID & registration | Offline | Medium | Missed delivery |
| Ayushman Help Desk | Beneficiary ID | Offline | High | Emergency card queries |
Common Status Messages Explained
Understanding tracking messages avoids confusion:
- Dispatched: Card has left the printing facility
- In Transit: Card is moving between postal centers
- Out for Delivery: Card is expected to arrive the same day
- Delivered: Card successfully delivered to your address
- Addressee Not Available: Delivery attempt failed; card may be returned
What to Do If Ayushman Card Is Not Delivered
- Verify tracking number or enrolment ID
- Contact local post office for assistance
- Visit Ayushman help desk if urgent treatment is required
- Request re-dispatch if the card is returned to sender
Always keep your registered mobile number active to receive updates.
Tips to Ensure Smooth Delivery
- Provide complete and accurate address during registration
- Keep a digital copy of the card once received
- Laminate the physical card to prevent damage
- Track delivery daily after dispatch
These steps ensure you can access benefits without delays.
How Long Does Delivery Usually Take?
- Metro cities: 5–7 working days
- Urban areas: 7–10 working days
- Rural areas: 10–15 working days
Delays may occur during festivals, adverse weather, or postal backlogs.
Final Thoughts
Tracking your Ayushman Card delivery by Speed Post is straightforward with multiple available methods. Whether you use the India Post portal, PM-JAY portal, SMS service, or local post office, staying informed ensures timely receipt of your card.
Receiving your Ayushman card promptly allows uninterrupted access to healthcare benefits worth up to ₹5 lakh per family per year, making it vital to monitor the delivery status carefully.
One-Line FAQs
- Can I track my Ayushman card delivery without a tracking number?
Yes, you can track using your beneficiary ID or registered mobile on the PM-JAY portal. - How long does it take for an Ayushman card to arrive by Speed Post?
Delivery usually takes 7–15 working days depending on location. - What should I do if my Ayushman card shows “Addressee Not Available”?
Visit the local post office or Ayushman help desk to request re-delivery.