The Ayushman Bharat Pradhan Mantri Jan Arogya Yojana (PM-JAY) card is a vital document for accessing cashless healthcare worth up to ₹5 lakh per family per year. Over time, the physical card may get damaged due to wear and tear, water exposure, fading print, or accidental tearing. A damaged card can cause problems during hospital verification, especially if the QR code or beneficiary details are not readable.
Fortunately, the Ayushman card can be easily reissued, both online and offline, without losing your healthcare benefits. This article explains the complete reissue process, documents required, timelines, and best methods to get your Ayushman card reissued quickly.
When Should You Reissue Your Ayushman Card?
You should apply for reissue if:
- The card is torn or broken
- QR code is not scanning
- Name or ID details are faded
- Card is water-damaged
- Print quality is unreadable
Even though hospitals can verify eligibility digitally, having a readable card avoids delays.
Important Thing to Know Before Reissue
Reissuing a card does not create a new Ayushman ID. Your existing beneficiary ID remains the same, and all benefits continue uninterrupted. Reissue only replaces the physical or digital card copy.
Method 1: Reissue Ayushman Card Online via Official PM-JAY Portal
This is the fastest and most convenient method for most users.
Steps:
- Visit the official PM-JAY beneficiary portal
- Log in using your registered mobile number
- Verify with OTP
- Search for your beneficiary record
- Select the option to download or reprint card
- Download the digital card in PDF format
You can print the card and laminate it for durability.
Method 2: Reissue Ayushman Card Through Common Service Center (CSC)
For users who prefer offline assistance, CSCs offer reprint services.
Process:
- Visit nearest CSC
- Carry Aadhaar card or beneficiary ID
- Complete biometric authentication
- Request reissue or reprint of Ayushman card
- CSC operator prints the card
A nominal service charge may apply depending on state and location.
Method 3: Reissue Ayushman Card at Empanelled Hospital
Many empanelled hospitals have Ayushman help desks.
How this helps:
- Useful during medical emergencies
- Hospital staff can retrieve your record
- Card can be reprinted instantly
This method is ideal when urgent treatment is required.
Method 4: Reissue via District Ayushman Office
In rare cases where online access fails, district health offices assist with card reissue.
When to visit:
- Card not found online
- Profile inactive or under review
- Multiple family members affected
Officials verify documents and issue a fresh card copy.
Documents Required for Ayushman Card Reissue
Keep the following documents ready:
- Aadhaar card
- Registered mobile number
- Old damaged Ayushman card (if available)
- Ration card or family ID (optional)
Biometric verification may be required for offline methods.
Overview Table: Ayushman Card Reissue Methods
| Method | Mode | Documents Required | Time Taken | Best For |
|---|---|---|---|---|
| PM-JAY Online Portal | Online | Mobile, Aadhaar | Instant | Quick reprint |
| Common Service Center | Offline | Aadhaar | 10–20 minutes | Assisted support |
| Empanelled Hospital | Offline | Aadhaar | Immediate | Emergencies |
| District Ayushman Office | Offline | Full documents | 1–3 days | Complex cases |
| State Health Authority | Offline | Manual request | Varies | Rare issues |
Cost Involved in Reissuing Ayushman Card
- Online reissue: Free
- CSC reprint: Small service fee
- Hospital reprint: Usually free
- District office: Free
There is no penalty for reissuing a damaged card.
Tips to Prevent Future Damage
- Laminate the printed card
- Keep a digital copy saved on phone
- Avoid folding the card repeatedly
- Store it in a waterproof pouch
These simple steps can extend the card’s life.
Common Issues During Reissue
- Mobile number not linked with Aadhaar
- Beneficiary record not found
- Biometric mismatch at CSC
- Technical portal issues
Most of these can be resolved by visiting a CSC or district office.
Final Thoughts
A damaged Ayushman card should never stop you from receiving free medical treatment. The government has made reissue and reprint options simple, quick, and accessible through multiple channels. Whether you choose online reprint, CSC assistance, or hospital help desks, your benefits remain fully protected.
Reissuing your card at the earliest ensures smooth hospital admission and hassle-free access to PM-JAY benefits when you need them the most.
One-Line FAQs
- Will I lose my benefits if my Ayushman card is damaged?
No, your benefits remain active even if the card is damaged. - Is there any fee to reissue Ayushman card online?
No, online reissue and download are completely free. - Can I reissue Ayushman card without the old card?
Yes, Aadhaar verification is sufficient for reissue.